Privacy Policy

Privacy Policy

Privacy Policy

Information We Collect

We collect information you give us directly. That includes your name, phone number, email address, and service address when you call or request a quote. If you describe a roof leak, storm damage, or a repair you need, we keep those details so our team can help.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, the pages you view, and the device you use. We use this to keep the site running smoothly and to understand which services people are looking for.

How We Use Information

We use your information to respond to your calls and messages, schedule roof inspections and repairs, and give you an accurate quote. If you ask us to, we also use it to send appointment reminders and follow up after a job is done.

We use website data to improve our pages, fix errors, and make it easier for you to find the roofing help you need. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tools to remember your preferences and keep your session secure. Cookies are small files stored on your device. They help the site load faster and let us see how visitors move through our pages.

You can set your browser to block cookies or alert you when one is placed. If you block cookies, some parts of our website may not work as well, but you can still call us at +18447100795 for help.

Analytics and Third-Party Tools

We use analytics tools to see how many people visit our site, which pages they read, and where they come from. This data is grouped together so it does not identify you personally. It helps us decide what content to add or improve.

We may also use third-party services for scheduling, mapping, or review collection. These providers only receive the information needed to perform their task, and they are expected to protect it.

Data Sharing and Disclosure

We share your information only when it is necessary to serve you. That may include sharing your address and repair details with our roofing crew, or with a supplier who needs to deliver materials to your job site.

We may also disclose information if the law requires it, if we need to protect our rights or safety, or if we are involved in a business transfer. We do not rent or sell your personal information.

Data Retention

We keep your contact and service records for as long as we need them to run our business and meet legal requirements. That includes warranty records, invoices, and job notes. When we no longer need your information, we delete it or remove anything that identifies you.

If you ask us to delete your information, we will do so unless we are required to keep it for tax, insurance, or legal reasons.

Data Security

We protect your information with reasonable safeguards, including secure networks, restricted access, and staff training. Only team members who need your details to do their job can see them.

No method of sending or storing data is completely secure. We work hard to protect your information, but we cannot guarantee absolute security. If you ever suspect a problem, call us right away at +18447100795.

User Rights

You have the right to ask what personal information we hold about you, to correct anything that is wrong, and to request that we delete it. You can also ask us to stop sending you marketing messages at any time.

To make a request, call us at +18447100795 or send a message through our website. We will respond within a reasonable time and help you however we can.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, call us at +18447100795 and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Please check back now and then so you know how we are protecting your information.

If we make a major change, we will make it clear on our website. Your continued use of our site or services after an update means you accept the new policy.

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